Frequently Asked Questions
Everything you need to know about your Saltrock order
How long does shipping take for UK orders?
Standard UK delivery typically takes 3-5 working days. We also offer Express Delivery which arrives within 1-2 working days if ordered before 2pm.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please use our online portal to generate a return label.
Do you ship internationally?
Yes, Saltrock ships to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Saltrock surfwear?
To maintain the quality of our prints and fabrics, we recommend washing items at 30 degrees, washing inside out, and avoiding tumble dryers.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.
Can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to follow your parcel's journey.